PeriscoPe Digital

The Challenge

PeriscoPe Digital needed a seasoned eCommerce specialist to manage multiple high-profile client projects simultaneously. They required someone who could handle complex platform migrations, optimise conversion rates, and maintain strong client relationships while delivering results on tight timelines.

My Role

As eCommerce Project Manager, I:

• Led weekly sprints across multiple stores
• Provided eCommerce strategy advice
• Developed and maintained Shopify websites
• Integrated apps with custom design requirements
• Consulted on SaaS solutions for different Shopify clients

The Approach

My approach combined technical expertise with strategic thinking:

For each client, I created tailored project plans based on their specific needs and challenges. No cookie-cutter solutions here.

Weekly client meetings became the backbone of our relationship-building. These weren't just status updates but strategic sessions where we'd identify growth opportunities and solve emerging problems.

I set up documented processes and QA procedures to maintain consistency across all projects. This meant fewer errors and clearer communication with both internal teams and clients.

When integrating new tools or platforms, I always considered the full ecosystem. A new CRM system or inventory management tool needed to play nice with existing systems and workflows.

For technical development, I balanced aesthetic desires with practical performance needs. Beautiful doesn't mean much if it loads slowly or breaks on mobile.

Results

During my time at PeriscoPe, I managed projects for major brands including:

• Deus Ex Machina - A world-renowned lifestyle brand with global eCommerce presence
• Mr Pool Man - Australia's largest online retailer for pool equipment
• FCS Fins - Leader in surfboard fins and accessories
• Ginger & Smart - Premium Australian fashion label
• Mutt Motorcycles - Quality custom motorcycles and outdoor accessories
• Jones Motorcycles - Premium motorcycle gear importer
• Mizzie the Kangaroo - Award-winning children's products
• Pacific Optics - General merchandise supplier to over 6,000 locations
• MCM House - Designer furniture and homewares

Key achievements included:

• Maintained consistent on-time delivery despite shifting client priorities
• Developed strong ongoing relationships with clients who requested me for future projects
• Implemented solutions that increased conversion rates and streamlined operations

Key Skills Applied

• Project Management with Agile methodologies
• eCommerce Strategy
• Shopify theme development
• Client relationship management
• Technical solution architecture

By combining technical know-how with strategic vision and strong communication skills, I delivered projects that not only met immediate client needs but set them up for long-term eCommerce success.